1. How long does shipping take?

Our standard shipping time is 8–15 business days after your order has been processed. Please note that delays may occur due to customs, postal services, or other factors beyond our control.

2. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use it to follow your package’s journey.

3. Can I cancel or change my order?

Because we begin processing orders quickly, we are unable to cancel or modify orders once they are placed. Please review your order carefully before checkout.

4. What is your return policy?

If you wish to return an item, please contact us via email within 30 days of receiving your order. Items must be unused, in original condition and packaging. Customers are responsible for return shipping costs.

5. Where do I send returns?

Once your return request is approved by our team, we will provide you with the return address of our shipping facility. Please do not send back items without first contacting us, as they will not be accepted.

6. Do you offer refunds?

Refunds are processed after the returned item has been received and inspected. Approved refunds will be issued back to your original payment method. Shipping fees are non-refundable.